Steps To Resolve Playback Issues On Roku

Most of the Roku playback issues occur due to freezing and loss of internet connection.

Some playback issues

• Unable to play a specific video
• Unable to play any video from a single channel
• Unable to play videos in any channel
• Frequent Rebuffering (starting and stopping)
• Poor video quality or video is very slow to start

Find which type of issues you are getting:

• Check whether any other video will play on the same channel
• And then check any video will play on any another channel
• And then check video quality

When you are unable to play videos from a single channel

The channel may require the subscription and then properly links the channel to subscription account.

When you are unable to play videos in any channel Follow the below instructions

• Check the network connection status
• If your device is not connected to the network then set up the wireless connection
• Then restart your Roku and router.
• To restart the Setup Roku Select Settings à system à power àsystem Restart or unplug the power source of Roku.
• To restart the router, press the reset button.

Poor video quality or rebuffering

Most of them use the roku to stream the high quality content on roku TV over the internet.

    Due to Network congestion or poor network signal, you are seeing the rebuffering or poor           video quality

• Improve your wireless signal.

1. If the signal weak, Go setting-->Setup new wireless connection.
2. Again check the signal strength.
3. Restart the Roku device and the router.
4. Move the router or Roku device you may get stronger signals.
5. Re-orient the Roku's antennas.

• Check whether the wireless interference presents near your router and then move them.
• When you are streaming the videos reduce the usage of the other device like computer, mobile device etc.

Still, you are facing the Roku Com Link playback issues contact the Roku customer service team via +1-844-965-4357